Privacy Policy

Our Commitment to Your Privacy

At BlueVista Turlock Pool Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

We only collect information that helps us provide better service to you. We will never sell your personal information to third parties.

Information We Collect

Contact Information

When you request a quote or schedule service, we collect your name, phone number, email address, and service address. This information helps us communicate with you and provide services at your location.

Service Information

We keep records of the services we provide, including dates of service, work performed, chemicals used, and pool conditions. This helps us maintain consistent care for your pool.

Payment Information

When you pay for services, we collect billing information. Credit card information is processed through secure payment processors and is not stored on our systems.

Website Usage

Our website may collect standard information like your IP address, browser type, and pages visited. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use your information to:

• Schedule and provide pool cleaning and maintenance services
• Send appointment reminders and service notifications
• Process payments for services
• Respond to your questions and requests
• Maintain service records and track pool maintenance history
• Send occasional updates about our services (you can opt out anytime)
• Improve our services based on feedback and usage patterns

Information Sharing

We do not sell or rent your personal information to anyone. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (like payment processors), who are required to keep your information confidential
• When required by law or to protect our rights and property
• With your explicit consent

Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. This includes secure storage of physical records, password-protected digital systems, and secure communication channels.

However, no method of transmission over the internet or electronic storage is 100 percent secure. While we strive to protect your information, we cannot guarantee absolute security.

Access to Your Property

For weekly service customers who provide gate codes or keys, we keep this access information in a secure location. This information is only shared with our technicians who need it to service your pool.

If you request that we no longer retain your access information, we will return or destroy it within 30 days.

Your Rights and Choices

Access and Updates

You have the right to review and update your personal information. Contact us at any time to request access to your information or to make corrections.

Marketing Communications

If you do not want to receive promotional emails from us, you can opt out by clicking the unsubscribe link in any email or by contacting us directly.

Data Deletion

If you are no longer a customer, you may request that we delete your personal information. We will comply with your request except where we are required to retain information for legal or business purposes.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page.

If we make significant changes, we will notify you by email or through a notice on our website before the changes take effect.

Questions and Concerns

If you have questions about this Privacy Policy or how we handle your information, please contact us: